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Appointments

The practice operates an Advance Access system to assist our patients in gaining appointments with a health care professional. Should you like to pre-book an appointment please inform the receptionist and she will try to accommodate your preference. For all other appointments please ring on the day you wish to attend. The telephone lines are open from 8.30am.

Text Messaging

We now provide FREE appointment reminders by text message.

You can cancel your appointment with a TEXT reminder by texting CANCEL at least 3 hours before your appointment is due.

Please confirm your mobile number at reception.

Booking Appointments Online

Before patients can use this service they must obtain a user name and password from reception.

A username and password will only be provided after completion of an application form and photographic identification of the applicant is submitted.

If photographic identification is unavailable a utility bill can be substituted as identification and a user name and password will be posted to the applicant if a stamped self addressed envelope is provided.

Click here to access systmonline

From July 2019 additional appointments will be available to book directly via online service from your mobile, iPad, or computer.

Please click here to read the lists carefully to ensure you do not book an appointment with a staff member who is unable to provide the service you require because you will be asked to rebook your appointment with a suitably qualified staff member.

Crossfell Road, Berwick Hills, Middlesbrough, Cleveland, TS3 7RL
  • Telephone 01642 296777
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